Incoming or outgoing voice call
1 credit per started minute
3 min call = 3 credits · 3 min 10 sec = 4 credits
Pricing
Full platform on every plan
Enquiry, booking, emergency, reminders, re-engagement, and feedback — plus Facility Login and safeguards. Plans differ by lines and support, not by what callers can do on the phone. ₹9,999 one-time onboarding · pay-as-you-go credits · cancel anytime.
Pricing tiers
Included on every plan
Included on every plan
- Enquiry, booking, and emergency on your number
- Same number your patients already call
- Outbound reminders and re-engagement campaigns
- Post-visit feedback calls
- Hindi and English, proper Devanagari, not Roman Hinglish
- Facility Desk at voiceagent.vgentive.com
- Live doctor schedule, no fake slots, no hallucinated bookings
- 40+ built-in call safeguards tested on real hospital recordings
- Full call transcripts and outcome logs
- 100 free credits within 7 days, no credit card required
- No monthly lock-in on credits · Cancel anytime
- Returning caller recognition on known numbers
Plans below differ by lines, locations, team seats, support level, and credit rate, not by call types.
What uses credits?
Transparent charges on talk time, transfers, and AI desk actions. No hidden tiers.
Live transfer to staff
+1 credit per transfer
3 min call + transfer = 4 credits total
AI desk actions
0.25 credits each
Call summary, knowledge draft, reminder text
Unanswered call attempts
0 credits
No charge if the call does not connect
Low-balance alerts
Included
Dashboard and email alerts before credits run out
Onboarding and number setup
0 credits
One-time routing configuration during go-live
Your full credit history is visible in the Facility Desk. Every charge logged by call, type, and duration.
Starter
One facility. One line. Full platform from day one.
₹9,999
one-time onboarding
Credits from ₹4/min
- 1 business phone line
- Up to 3 team seats on Facility Desk
- All 6 call types included
- Standard onboarding (~24 hours)
- Email support
- Pay-as-you-go credits from ₹4/min
Most popular
Growth
Multiple lines. Bigger team. Priority support.
Custom
onboarding + credit plan
Typical onboarding from ₹24,999 · Volume credit tiers
Credits volume tiers
- Up to 3 business phone lines
- Up to 10 team seats on Facility Desk
- Up to 3 facility locations or branches
- All 6 call types included
- Priority onboarding support
- Volume credit pricing tiers
- Full team roles and permissions
- Quality review flags and call analytics
- Priority email support
Enterprise
Unlimited lines. Dedicated team. Full compliance.
Custom
annual agreement
Annual agreement · Negotiated credit rate
Credits negotiated rate
- Unlimited business lines and branches
- Unlimited team seats
- Multi-facility group management
- Dedicated onboarding and go-live support
- Named support contact
- Negotiated credit rate
- SLA and uptime commitment
- Security and compliance review
- Custom emergency routing rules
- Advanced admin controls
Example monthly spend
A busy OPD in numbers.
Small Clinic
~30 calls/day
30 calls × 3 min avg × 26 days = ~2,340 min
~2,340 credits
~₹9,360/month at ₹4/min
Mid-Size OPD
~80 calls/day
80 calls × 3 min avg × 26 days = ~6,240 min
~6,240 credits
~₹24,960/month at ₹4/min
Multi-Specialty
~200 calls/day
200 calls × 3 min avg × 26 days = ~15,600 min
~15,600 credits
~₹62,400/month at ₹4/min (ask about volume tiers)
Estimates based on 3-minute average call duration at Starter rate. Actual usage varies by call type and transfer volume. Your Facility Desk shows real-time usage per call.
Compare plans
One-time onboarding
Starter₹9,999
GrowthCustom
EnterpriseCustom
Credit rate
Starterfrom ₹4/min
GrowthVolume tiers
EnterpriseNegotiated
Free trial
Starter100 free credits within 7 days
GrowthOn request
EnterpriseCustom pilot
Credit card required
StarterNo
GrowthNo
EnterpriseNo
Go-live time
Starter~24 hours
GrowthPriority
EnterpriseDedicated rollout
Business phone lines
Starter1
GrowthUp to 3
EnterpriseUnlimited
Facility locations
Starter1
GrowthUp to 3
EnterpriseUnlimited
Team seats (Facility Desk)
Starter3
Growth10
EnterpriseUnlimited
Outbound volume
StarterStandard
GrowthHigher cap
EnterpriseUnlimited
Onboarding
StarterStandard
GrowthPriority
EnterpriseDedicated + SLA
Ongoing support
StarterEmail
GrowthPriority email
EnterpriseNamed contact
SLA and security review
Starter-
Growth-
Enterprise
Try it before you commit.
100 free credits after we configure your facility line. Seven-day trial — no credit card, no commitment.
Test enquiry, booking, and emergency on real incoming calls (~100 minutes). Outbound stays off. ₹9,999 onboarding on Starter when you go live.
Same number your patients already callNo new number to learn. No number to advertise again.
1 credit per started minute; a 90-second call uses 2 credits. Credits don't expire while your facility is active. Cancellation · Service issues